Job Description

Job Title: Franchise Operations Manager, Global Rare Diseases

Location : Cambridge, MA

About the Job

The Global Rare Diseases Franchise is a key strategic business unit within Sanofi, focused on developing and delivering life-changing therapies for patients with rare diseases worldwide. The Franchise Strategy and Operations team plays a critical role in enabling the success of this mission through operational excellence, strategic coordination, and effective cross-functional collaboration.

As a Manager within this team, you will be at the heart of supporting the team's operational effectiveness, helping to drive initiatives that impact patients with rare conditions globally. This role offers a unique opportunity to contribute to meaningful work in a dynamic environment, collaborating with talented professionals dedicated to transforming the lives of patients with rare diseases. You will gain broad exposure to various aspects of the rare disease business while developing expertise in operational management within a global pharmaceutical organization.

The ideal candidate will thrive in a fast-paced environment, demonstrate exceptional organizational abilities, and possess strong communication skills to effectively coordinate across multiple stakeholders and functions. This position offers growth potential and the chance to make a significant impact on the operational excellence of the Global Rare Diseases Franchise.

We are an innovative global healthcare company, committed to transforming the lives of people with immune challenges, rare diseases and blood disorders, cancers, and neurological disorders. From R&D to sales, our talented teams work together, revolutionizing treatment, continually improving products, understanding unmet needs, and connecting communities. We chase the miracles of science every single day, pursuing progress to make a real impact on millions of patients around the world.

Main Responsibilities:

• Support the Franchise Operations team with various ad hoc, time-bound priority projects for the franchise

• Coordinate and support town halls and employee engagement activities.

• Participate in and capture key insights and follow up tasks from the Franchise Head Roundtables, the Global brand Lead forums, and the franchise operations team meetings.

• Manage the Franchise calendar

• Lead Organization of Franchise Teams Folders/documents (Sharepoint)

• Maintain and update team distribution lists to ensure proper communication flow

• Manage the global rare diseases mailbox, ensuring timely responses and appropriate routing of inquiries

• Support the team with Product Review Board submissions across Regulatory, Medical and Legal Reviewers

• Partner with Corporate Communications to maintain communication channels across the franchise and liaise with other functions as needed

• Partner with Corporate Communications to maintain communication channels across the franchise and liaise with other functions as needed

• Support internal communications strategy and execution

• Facilitate cross-functional collaboration on various projects and initiatives

About You

Requirements:

• Bachelor's degree in business, marketing, communications or related field

• 3-5 years of experience in operations, project coordination, or administrative management

• Strong organizational and time management skills

• Proven ability to communicate effectively in teams, small groups and in a large group presentation environment

• Travel approximately 10%

• Strong attention to detail and accuracy

• Excellent interpersonal skills and ability to work with diverse stakeholders

• Proactive problem-solving approach

• Ability to maintain confidentiality with sensitive information

• Adaptability and flexibility in a changing environment

• Collaborative team player with ability to work independently under minimal supervision and direction

• Experience in pharmaceutical or healthcare industry preferred

• Experience supporting senior leadership teams preferred

• Project management certification or experience preferred

   

Why Choose Us?

• Bring the miracles of science to life alongside a supportive, future-focused team.

• Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally.

• Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact.

• Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks’ gender-neutral parental leave.

Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law.

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All compensation will be determined commensurate with demonstrated experience. Employees may be eligible to participate in Company employee benefit programs, and additional benefits information can be found here.

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